A customer’s order is delivered (received by the customer) on December 20, 2019. This order was placed with the company on September 26, 2019, and received by the manufacturing department on September 28, 2019 Actual production on the order began on October 20, 2019, and was completed November 18, 2019. Based on this information, calculate the following for this order: (a) total customer-response time (CRT). (b) order receipt time. (c) manufacturing lead (cycle) time, (d) manufacturing wait time, (e) manufacturing (processing) time, and (t) delivery time (Hint Refer to Exhibit 14.14.) a. Customer response time b. Receipt time C. Manufacturing lead (cycle) time d. Manufacturing wait time Manufacturing processing) time Delivery time days days days days days days
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