At the end of a workplace meeting in which a number of issues were discussed, the company president mentioned that a new arbitration policy was being instituted. A pamphlet outlining the new dispute resolution program was available, but it was not read to employees and not all employees picked it up. Employees who continued to work after the effective date of the new policy were deemed to have accepted it. When an employee told the president that he would not sign, he was told “not to worry about it.” Subsequently, a new employee handbook was issued. The handbook included the arbitration program. The handbook also included an acknowledgement form, but the employer did not require or receive signed forms. When a group of employees filed suit for unpaid wages, the employer attempted to compel arbitration of the issue. Should the court enforce the arbitration agreement? Why or why not?

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