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System Developments

Bill’s Travel Service Bill’s Travel Service (BTS) books discounted spring break trips for students. During summer and fall Bill contacts various resorts who are interested in hosting students. The resort indicates the number of rooms, each room’s capacity, and room rates for each different week that students are on break. Keep in mind that not all colleges & universities have the same week off, so for the actual resort (and BTS) spring break is normally 4-6 weeks in length. Each resort offers bookings for a different number of weeks, and rooms have different rates depending on the week. A variety of room types and capacities are usually available at each resort. So, for example, a resort might offer rooms with a capacity of 2 guests for $75/day one week and $85/day the next. Capacity is a minimum of two, but there is no real maximum (for example a ski chalet). During November & December BTS creates lists of resorts, rooms, capacities and room rates showing each week the resort / room is available. This list is distributed to a wide variety of colleges and universities. BTS then opens the phone lines and takes bookings. Only phone orders are accepted. BTS keeps track of what is being booked and for when, and send confirmations (regular mail or email, students’ choice) for what has been booked. Updated lists are sent to the campuses weekly. When the cutoff date for booking arrives, normally about a week before Break Week Starts, BTS creates a list for the resort of who has booked, which type of room they were assigned, dates, prices, etc. This list basically becomes the Check-In list for the resort of who they are expecting. When the student arrives at the resort they pay the resort directly. The resort sends commission cheques to BTS, which is fed into the BTS Accounting System. Accounting is a completely separate system from the Room Booking system and is not what you are developing in this assignment. Similarly, you should not concern yourself with human resources concerns (ie. staffing, positions, payroll). When break week is over students leave the resort and get back to classes. BTS is looking for ways to improve their processes and managing of data, and they have put out a request for proposal.

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Following the instructions below produce a single document we can use as a part of our system proposal in response business’ RFP.

Since the above description is clearly just an overview, you have broad permission to make assumptions. However, if you do make assumptions regarding aspects of this process please note this in your system documentation so I can interpret your work correctly.

Your Document Will Consist Of:

1. Our Development Approach – Use your understanding of SDLC development approaches to choose an approach, and justify it by using 400 of your own words. What is essential is that you communicate why your chosen approach is the best choice for your team to address this particular business’ problem.

2. Technical Feasibility Analysis – Answer the following: a. Familiarity with the Functional Area – Are your group members familiar and/or reasonably comfortable in understanding the functional area of the business? Is there anything you don’t know about their people and processes? Does anyone have general knowledge that is applicable? b. Familiarity with the Technology – Consider what technologies (development frameworks) could be used to make a system for this. How familiar are your group members with the technology involved? Direct knowledge/experience is of course good, but don’t discount your general understanding. It has value as well. c. Project Size – How big of a project do you think this is? How many features are involved? How many pieces might you have to make for those features to happen? How many people might it take to complete? How big is the overall effort when accounted for? d. Compatibility – What is the state of the as-is system? Is it going to be compatible with software system you create? Will any elements of the old system remain?

3. Functional and Non-Functional Requirements a. Create lists of functional and non-functional requirements. Be sure to group your functions together under headings to better organize them.

4. Choosing Your Analysis Strategies – Choose 2 a. Choose 3 of the analysis strategies described in our book that you might use to figure out this business problem. b. Justify why you would choose these strategies to analyze this specific business problem. A few of the choices are totally irrelevant, so choose wisely. Your justification needs to make clear sense. That is your challenge. 8. Choosing Your Requirements Gathering Techniques – Choose 3 a. Develop and tell me about a plan to use a set of specific requirements gathering techniques to uncover more details from the stakeholders and project owners for this business problem. b. For the duration of the project, unfortunately, you will only have direct access to one person from the actual business (your Prof) who you will have to use to implement the technique you choose

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