solution

Team Culture Nightmare

The promotion to team manager puts you right where you want to be in terms of career advancement. Even though you’ve had to move to a new location, it’s a great opportunity . . . if you can do well as team leader. That’s the problem. Now that you’re in the job, you realize that the culture of the team is really bad. Some of the ways you’ve heard members describe it to one another are “toxic,” “dog-eat-dog,” “watch your back,” and “keep your head down.” Realizing that culture change takes time but that it’s also necessary in this situation, what can you do right away as the new team leader to set the team on course for a positive change to its culture?