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At an oil change facility cars arrive at an average rate of 5 per hour. On average there is (are) 4 car(s) in the system that includes waiting in line and getting the oil change done. The probability distribution that describes arrival and service times are default distributions. The manager of the shop would like to determine how long it takes for cars to go through the system (waiting in line and getting the oil change done). As a computer simulationist you are asked to, (Enter your answer in the edit field — only numeric values. Enter your response with four decimal places).
a) estimate the average time (in minutes) a car spends in the system (waiting in queue for service and getting the oil change service). Blank 1. Calculate the answer by read surrounding text. minutes.
b) estimate the average service rate of the mechanic (only one bay open). Blank 2. Calculate the answer by read surrounding text. per hour

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