Student should select the suitable case study or a company then he/she should make a detailed case analysis following these outline:


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• Review of present situation of the organization (10 marks)

• Draw the structure the Organization chart diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs using Visio

• Nature of organization • Nature if industry in which organization operates.

• Problems being faced by process flow • Decisions needed to be made and the responsible Person to make decision

• Evaluate critically how business managers can reduce issues in their process management

• Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. (10 marks)

• Analyze whether the selected buinesses actually support the BPM life-cycle. To do this use the BPM life-cycle.

• Identify the Stakeholders in the BPM Lifecycle

• Improvement methodologies used by the company ?i.e Lean, Six Sigma, and Total Quality Management. (10 marks)

• Process improvement is the procedure of analyzing, identifying and improving processes within a business to enhance overall quality. There are a wide range of systematic approaches, methodologies and tools available to support process improvement identify the improvement methodology used by the selected company.

• Identify the current system work flow (as-is system) and sketch it using visio and show the gaps and issue there (10 marks) •

The as-is phase outlines the current state of your processes and any gaps or issues with the current mode of operation. Once you have that mapped out, you can enter the to-be phase of process management.

• Fish bones analysis

• A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes. • Identify one problem faced by the selected business and draw a fishbone diagram combines the practice of brainstorming to investigate the problem.

• Identify the to- be -system workflow and sketch it using visio (10 marks)

• Draw the Gantt charts of one of the project handled by the slecected organization. The Gantt chart help workers and managers track tasks.


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