Management of a local bank is interested in assessing the process used in opening new checking accounts for bank customers. In particular, management would like to examine the time required to process a customer’s request to open a new checking account. Currently, managers believe that it should typically take about 7 minutes to process such a request. The file P20_12. xlsx contains the time required to process new checking account requests for each of 6 customers selected randomly on a given day. A different subsample of 6 customer requests was collected on each of 25 days. Generate and interpret  and R charts for the given data. Does this customer service process appear to be in control? Explain why or why not.

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

Save your time - order a paper!

Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines

Order Paper Now