dolution

Statistical Process Control

Z-Mobile, Inc. is a cell phone manufacturer. They employ a sampling procedure where they sample 200 cellular phones every day. The following table is the sample data

Day

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Sample Size

Number of Defective Phones

p (Proportion of Defects)

1

200

12

0.06

2

200

10

0.05

3

200

12

0.06

4

200

8

0.04

5

200

9

0.045

6

200

14

0.07

7

200

12

0.06

8

200

10

0.05

9

200

12

0.06

10

200

10

0.05

11

200

20

0.1

12

200

23

0.115

13

200

17

0.085

14

200

18

0.09

The manager wants to use the first 7 days’ data to create the benchmark of the production process. She decides to use a p-chart to monitor the process. What is the process mean and standard deviation during the benchmark phase?

Mean: ???
Standard deviation: ???

What are the resulting upper and lower control limits? Use three-sigma control limits.

Upper Control Limit: ???
Lower Control Limit: ??

Are there any day(s) when the process might be out of control? Why? (You may select 1 day or a range of days as the basis for your answer.)

Day(s): ???
Reason: ???

 
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