In the military, the term ‘logistics’ refer to the process of getting and delivering equipment and supplies to troops. Because of the increasing complexity of supplying businesses with materials and shipping out products in the 1950s, logistics has evolved as a business concept. Logistics is an important element of a successful supply chain that helps increase the sales and profits of businesses that deal with the production, shipment, warehousing and delivery of products. Moreover, a reliable logistics service can boost a business’ value and help in maintaining a positive public image.

Question 1

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Describe logistics management and elaborate key activities involved in the process by providing relevant examples. (25 marks)

Question 2

Using the automobile industry as your example, elaborate reverse logistics and why organizations need to focus on enhancing the reverse logistics processes. (25 marks)

Question 3

Facility location is an important factor in planning logistics effectiveness. Elaborate FIVE (5) factors which need to be considered for a Malayian car manufacturer in planning for a facility in a foreign country. (25 marks)

Question 4

Many logistics companies are thinking of expanding their operations globally after the covid-19 pandemic. Explain FIVE (5) important reasons companies are going global.

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