dolution

1 Open with Technology in Asian Motors a Need for the Hour Asian Motors Ltd is an automobile spare part company which has been there in the market for 6 decades. It was serving to the needs of the customers (majorly focused on 3 companies), by giving the delivery of products from time to time and delivering goods with good quality. To achieve the above, Asian Motors had to walk a long way. The workforce is the main reason because Asian Motors is well known for its timely delivery and its quality products. Most of the employees in Asian Motors are associated with the organisation for more than 3 to 4 decades. It is said that anyone who joins the organisation as a fresher will leave the organisation as a retired person only. The turnover ratio is very low in Asian Motors Ltd due to the satisfaction and job security. Till last year everything was fine with Asian Motors. The scenario changed last year. There were changes in the number of competitors entering the market and each one of them were well equipped with modern technologies. 2 among the major 3 customers who applied Total Quality Management (TQM) and International Organisation for Standardisation (ISO) standards started pressurising Asian Motors to go for modern technology. They want goods that are manufactured through modern machineries. The management is also ready to go for an organisational development by acquiring new machines and adopting all the required modern technologies and allocating a big amount of fund towards this plan. The management was fully aware that to sustain the business, they have to go for organisational change and development. The management hired an Organisational Development (OD) consultant who will work out a plan for the change and find out the hurdles in implementing the plan. The OD consultant stated in his report that the employees are the major hurdles in achieving the target of modern plant in Asian Motors. The reasons stated were: a) Old employees who were not comfortable in adopting the new system. b) Chances of employees to show less interest towards Training with the new machineries, as their employment period will be less due to their age. c) Major reason is it is not advisable and would not be fruitful to invest in training and development, as the amount on those employees (40%) who are going to retire, in less than 5 years. This started a pressure in the minds of the employees, on the job security. The union leader quoted in front of management that “The place we feel like our own organisation and will never leave and we want to serve our life time is a question mark to us”. The management assured him that “we will never commit such things which will put the employees at a loss. There will be no question of job security here. We will create a modern plant/company equipped with the latest technology at Asian Motors. We are ready for that.” He presented the plan in front of all the employees and after listening to it, the employees felt so happy and they confirmed that it is their own organisation and they will serve for the company till their lifetime. Page 3 16 + Required: (a) (b) The union leader quoted in front of management that “The place we feel like our own organisation and will never leave and we want to serve our lifetime is a question mark to us“. Based on the statement above, explain how the Asian Motors Ltd union resolve workplace issues.