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Which of the following is NOT a practice of exemplary leadership?

Model the way

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Provide detailed criticism of employee mistakes

Inspire a shared vision

Enable others to act.

12)

The words “Management” and “Leadership” mean the same thing.

True

False

13)

Leadership means:

The process of inspiring, influencing, and guiding employees to participate in a common effort.

Is the process of coordinating people and other resources to achieve organizational objectives.

Effectively deflecting blame in order to rapidly climb the corporate ladder.

None of the above

14)

An effective outcome of teamwork is the creation of synergy. Synergy means:

the conflicts that arise among members of a team results in the product produced by the team is less than the sum of the contributions of each team member.

the interaction of two or more parts produces a result greater than the sum of the parts taken individually.

The energy to create and maintain a team must be greater than the energy needed to manage the team members individually

All of the above

15)

Which of the following is a correct statement about self-managed teams.

They tend to be less effective than teams managed from outside management.

They assume responsibility for traditional management tasks as part of their regular work routine.

They tend to generate more affective conflict than other types of teams

engaging in power struggles to make sure one’s position “wins” and the other “loses”.

16)

Cross-Functional teams:

tend not to be effective because te team members represent different disciplines

Have only worked when there are a large number of team members

are never used as a problem-solving team.

None of the above

17)

For Virtual Teams it is important that each team member understand why they were selected to be on the team.

True

False

18)

Leaders need to balance their consideration for the needs of the employee with the need for structure in goal attainment.

True

False

19) Employee members of work teams:

Need to develop leadership skills within the structure of the team.

Have no need to develop leadership skills.

Serve best they they keep quiet and do not participate.

avoid becoming members of a problem solving team.

20)

It is never a good idea for an employee to be frank and candid with their boss.

True

False

21)

Conflict can be valuable if it is a conflict of ideas rather than a conflict of personalities.

True

False

22)

Which of the following situations are likely to trigger conflict?

Value and culture clashes

Adversarial management

personality clashes

All of the above

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