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Orr (2021) developed a template for sustaining and maintaining change and these suggestions should be executed occasionally:

(A) Direction, Methods, Distributed Leadership, and Funding

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(B) Direction, Energy, Groups and Networks

(C) Training, Pressures, Distributed Leadership, and Interactive Learning

(D) Relevance, Hard Data, Soft Data, Rededication Practices

2. Communication includes several factors during a change process, those factors include: the environment in which communication happens, the way communication is processed, the various channels of communication that are available, how communication travels through an organization, as well as the content of the communication put forward.

True

False

3. The Five Dimensions of purpose according to Holman et al (2007) are:

(A) Adapt, Plan, Structure, and Improve

(B) Discovery, Dream, Improve, and Plan

(C) Structure, Dream, Improve, and Destiny

(D) Adapt, Dream, Designate, and Structure

4. According to Orr (2021) what are the five main categories of change approaches, better known to Holman, et al as the 5 Dimensions?

(A) Adaptable methods, Planning methods, Sleeping methods, Supportive methods, and Structuring methods

(B) Adaptable methods, Planning methods, Improving methods, Supportive methods, and Structuring methods

(C) Adaptable methods, Planning methods, Building methods, Supportive methods, and Structuring methods

(D) Adaptable methods, Planning methods, Improving methods, Supportive methods, and Constructing methods

5. Having a “Compelling Story” to explain “Why” is important.

True

False

6.

  1. At the heart of Appreciative Inquiry is the appreciative interview.

    True

    False

7. According to William Bridges, the first phase of transition is an ending and the time when you need to help people deal with their losses.

True

False

8. To successfully select a change methodology, Orr suggests that implementing a change can be broken down into a few basic pillars:

(A) Know the situation, Konw the processes and Know the technology

(B) Know the capacity, Know the process, Know the commitment, and Know the culture

(C) Know the organizational gatekeeper, Know the processes, and Know yourself

(D) Know the situation, Know the processes, and Know the team you’ll be working with

9. According to William Bridges, managing the Neutral Zone is the only way to ensure an organization comes through the change intact and that necessary changes work the way they are suppose to.

True

False

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