Dan’s cat Empurrium is planning for the new opening in either Seattle, Everett or Bellevue! Using historical data from the first location, management has determined that over a 9 hour workday, on average we get a steady stream of customers throughout the day totaling 1,017 per day. Our new training program ensures that our staff can serve a customer within 2.6 minutes on average.

1. Your hiring department wants to know what the lowest number of staff we should hire?

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2. How your queue should be set up in the new store and why? This should include the style of line and the number of servers. Justify your decisions using costs and queueing metrics?


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