Which of the following encapsulates machines, equipment, and devices that produce and deliver the products and services?

1. Process technology

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2. Information technology

3. Service technology

4. Product technology

2. What are the core functions of organisation?

1. Human resources, marketing and finance

2. Service/product development, marketing and operations

3. Planning and control, quality assurance and operations

4. Service/product development, human resources and marketing

3. Which one of the following best describe the success factors for mitigating the chances of project to fail?

1. Project deliverables, principles of general management

2. Planning process, initiation processes, executing processes

3. Delivering the product in the time specified on the approved schedule

4. Clearly defined goal, motivated team, competent manager


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