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Your client is talking about features they think will be needing in your new product release. At the moment, the client is elaborating about why they require that the user interface must be easy to use. As they describe it to you, you react. Which of the following reaction statements is an example of Active Listening?

A.“Ah. So you think it’s important that we should keep the interface very simple?”

B.“Are you sure you want to be condescending to your customers?”

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C.“Ah! That reminds me of when I had a very similar meeting”

D.“Did you see the Red Sox game last night?”

To earn an incremental amount of credit, why did you choose that answer?

 
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