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Differentiate between attributes and skills. Identify and explain why: three attributes and three skills that are important in health office administration.

2. Define professionalism (in your own words) what does it mean for a health care professional?
3. What is the purpose of a medical office simulation component, an externship, or a co-op placement experience?
4. What does working within your scope of practice mean?
5. List the benefits of on-going education for the administrative health professional:
6. What is meant by the term triage? How does effective triage relate to a good judgment?
7. State the main advantages of belonging to a professional organization:
8. List the 5 dimensions of wellness, and give an example of each:
9. What are the implications of the rise in antibiotic-resistant organisms in Canadians?
10. What is a chronic illness? What impact do chronic illnesses have on our society today?
11. Identify the 5 stages of illness and the typical responses at each stage
12. Define culture and explain the various components of culture.
13. How can administrative health professionals protect the privacy of a very modest patient?
14. What is the purpose of the Canadian Healthcare Act, when was it passed?
15. What are the five principles of the Canadian Health Act, and what do they mean?
16. What constitutes a primary care setting?
Scenario:
Emily is 84 years old and is admitted to hospital with a broken hip, she is also showing early signs of dementia. Following surgery, it is determined that she no longer can manage at home. Research the services available in your community for Emily and the steps Emily of her family must take to access these services. What type of long-term care facilities are available? What are the costs involved?

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Social and Economic Studies 62: 1 (2013): 53– 78 ISSN: 0037-7651 Don’t Hate Me ‘Cause I’m Pretty: Race, Gender and The Bleached Body in Jamaica Winnifred Brown-Glaude ABSTRACT This essay offers an interpretive textual analysis of newspaper articles, music lyrics and internet commentaries on skin bleaching in Jamaica, with a particular focus on dancehall artist Vybz Kartel. I argue that bleached bodies exemplify a liminal state of embodiment and are not definable within normative racial and gender frameworks that conceptualise race and gender as discrete, static identities that are clearly visible on the body. By disrupting those frameworks, bleached bodies can create room for thinking about race, gender and bodies more broadly and inclusively. The essay is organised into four parts: I begin with a discussion of an event at the University of the West Indies in Mona, Jamaica, in March 2011, where dancehall artist Vybz Kartel gave a lecture about his life, art and his decision to bleach his skin. Then I briefly discuss the literature on skin bleaching; this is followed by a theoretical discussion of race, gender and embodiment. Thirdly, 1 discuss my research methods and findings. Finally, I discuss ways in which Kartel’s bleached body expose and challenge normative frameworks of race and gender in Jamaica. ‘Pretty Like a Colouring Book’ On 10 March 2011, Vybz Kartel, a controversial dancehall’ artist, gave a lecture at the University of the West Indies (UWI) in Kingston, Jamaica. Kartel’s invitation to the university emerged out of a brief public exchange between himself and Carolyn Cooper, Professor of Literary and Cultural Studies at UWI, who publicly criticised Kartel for engaging in the practice of skin bleaching, a form of body modification that uses a variety of chemicals to lighten one’s skin colour.? In editorials in The Daily Gleaner, one of Jamaica’s 1 Dancehall is a genre of Jamaican music developed in the late 1970s that consists of a deejay rapping over a reggae-like beat. 2 This practice is also referred to as skin whitening and/or skin lightening (Amgborale Blay 2011; Nakano-Glenn 2009).

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Saul sold goods to Bruce, warranting that the goods were of a specified quality. The goods were not of the quality warranted, however, and Saul knew this at the time of the sale. Bruce drew and delivered a check payable to Saul and drawn on Third National Bank in the amount of the purchase price. Bruce subsequently discovered the goods were faulty and stopped payment on the check. Third National refused to pay Saul on the check.

a. What are the arguments that Saul can recover (1) from Bruce and (2) from Third National?

b. What are the arguments that (1) Bruce should prevail? and (2) Third National should prevail?

c. Who should prevail? Why?

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The marketing director brought to the attention of sales managers that most of the company’s sales representatives contacted clients and maintained client relationships in a disorganized, haphazard way. The sales managers brought the reps in for a three-day seminar and training session on how to use an organizer to schedule visits and recall pertinent information about each client more effectively. Sales reps were taught how to schedule visits most efficiently to maximize their efforts. Sales managers were given data on the number of site visits by sales reps on a randomly selected day both before and after the seminar. Use the data below to test whether significantly more site visits were made after the seminar ( 0.05). Assume the differences in the number of site visits are normally distributed.

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