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A&V Safety, Inc. (Manual and Standalone Computer Processing)

(Prepared by Adam Johnson and Aneesh Varma, Lehigh University)

A&V Safety, Inc., is a growing company specializing in the sales of safety equipment to commercial entities. It currently employs 200 full-time employees all of whom work out of its headquarters in San Diego, California. During the summer, the company expands to include about ten summer interns who are delegated smaller jobs and other errands. A&V currently competes with Office Safety, Inc., and X-Safe, who leads the industry. Suppliers for A&V include Halotron Extinguishers, Kadelite, and Exit Signs, Inc. A&V attempts to maintain inventory levels sufficient to service two weeks of sales. This level has shown to avoid stockouts, and the excess inventory is held in a warehouse in a suburb of San Diego.
A&V has a legacy accounting system that employs a combination of manual procedures supported by standalone PCs in the various departments. Recently it has experienced business inefficiencies that have been linked to its antiquated accounting system. You have been retained by A&V management to review its procedures for compliance with the SarbanesOxley Act and to provide recommendations for improvement. The A&V expenditure cycle is presented in the following paragraphs.

Expenditure Cycle

The company purchases safety devices such as fire extinguishers, exit signs, and sensors from many different suppliers. When the quantity-on-hand of a particular product falls to a low level, the warehouse clerk selects a vendor and manually prepares three hard copies of a purchase order. The clerk sends one copy of the purchase order to the vendor, one copy to the general ledger department, and the third to the receiving department to be used to verify the goods when they arrive. When the goods arrive from the vendor, they first go to the receiving department. The receiving clerk matches the packing slip in the shipment to the purchase order that the warehouse clerk had previously sent. After comparing the quantities and products on the packing slip to those specified on the purchase order, the receiving clerk signs the purchase order and sends it to the accounting department. The receiving clerk then manually prepares a hard-copy receiving report, which he sends with the goods to the warehouse. From his department PC, the warehouse clerk uses the receiving report to update the inventory subsidiary ledger to reflect the receipt of the goods.
Subsequently, the accounting department’s AP clerk receives the supplier’s invoice, which she matches and reconciles to the previously received purchase order from the receiving clerk. From her department PC, the AP clerk then updates the digital accounts payable subsidiary ledger to reflect the new liability and records the event in the digital purchases journal.

Cash Disbursements Procedures

The AP clerk in the accounting department reviews the liabilities that are due by searching the AP subsidiary ledger from the department PC. The clerk then prints out a hard-copy cash disbursement voucher for each item due for payment. The clerk then sends cash disbursements voucher to the cash disbursements department for payment. At the end of the day, the clerk prints a hard-copy AP summary from the department PC and sends it to the general ledger department.
From his department PC, the cash disbursement clerk uses the cash disbursement voucher to record the payment in the digital check register and then pints a three-part check. The clerk signs the negotiable portion of the check and sends it to the vendor. One check copy is filed in the department and the clerk sends the second check copy, along with the original cash disbursement voucher, to the accounting department AP clerk. At the end of the day, the clerk prints a hard-copy summary of the check register and sends it to the general ledger department.
From the accounting department PC, the AP clerk uses the check copy and cash disbursement voucher to record the payment in the digital check register and to close out the liability in the digital AP subsidiary ledger. The clerk then files the hard-copy cash disbursement voucher and check copy in the department.
From the department PC, the general ledger clerk posts the summaries received from the accounting and cash disbursement departments to the appropriate general ledger accounts. The clerk files the hard copy summaries in the general ledger department.

Required:

a. Create a data flow diagram of the current system.

b. Create a system flowchart of the existing system.

c. Analyze the internal control weaknesses in the system. Model your response according to the six categories of physical control activities specified in the COSO internal control framework.

d. Prepare a system flowchart of a redesigned computer-based system that resolves the control weaknesses you identified.

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It’s a multipart question please solve with an example

Marketing Plan
a. Customer analysis

  1. 1) Who are the target customers? Core customers? Future customers?

  2. 2) What is the estimated size of the company’s market (in revenue or volume)?

  3. 3) Customer behavior:

    1. Where do they buy it? When and how often do they buy?

    2. How do they use the product?

    3. What factors do they consider in choosing between options? Why do

      they prefer a particular product? Will they buy a product again?

b. Primary customer research

  1. 1) Briefly summarize your methodology and purpose of research

  2. 2) Summarize your findings

c. Segmentation:

  1. 1) Define/defend the segmentation variables for this market

  2. 2) Identify and describe key segments for this product

d. Advertising & Promotion

  1. 1) Advertising (ex. social media)

  2. 2) Personal selling

  3. 3) Sales promotion

  4. 4) Public relations

  5. 5) Direct marketing

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An example of negative motivation is:

A. If you don’t finish this project, I will assign it to someone else
B.. If you complete your job, you will get a bonus
C. If you do not finish this project, you will not get the bonus I promised you
D. None of the options
A customer called the customer service department having a problem. The customer was in a hurry and didn’t have the time to wait for the employees to resolve his issue. What should the employee do?”
A. Ask the customer to wait for a while and ensure that you are trying to solve his problem as fast as possible
B. Ask the customer to leave his contact number and you will call him once the problem is resolved C. Tell the customer that the solution needs time and to call in another time
D. All can be true
Which one of the following tips should you try when you believe that you 2 points have treated a customer inappropriately?”
A. Go over the situation
B. Don’t wait to see the customer reaction
C. Don’t apologize for your action if not your fault
D. Don’t allow the customer to know that it’s your fault. Try to blame others
A customer came to your store speaking a foreign language. He was trying to get information about a product. What should the employee do?
A. Tell him to come back later with someone with him
B. Behave as if you understand and give him the product manual including all information
C. Tell him “I’m sorry, I don’t know your language and proceed with your work
D. Write down the information so you and him can use dictionaries

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The Book Wermz purchases books for all of its stores through a central purchasing department. Books are then shipped to different stores for sale. One of the company’s largest selling items is an edition of Webster’s dictionary. A large volume of sales occurs in August and September each year to students returning to school. At the beginning of August 2004, the company’s inventory of dictionaries included 245 units purchased on April 12, 2004 at 27.00 per unit, 360 units purchased on May 3, 2004 at 29.00 per unit, and 1,000 units purchased on July 24, 2004 at 32.00 per unit. No purchases were made in August. The Book Wermz sold 1,447 units of the dictionary during August.

Required Use a spreadsheet to prepare a schedule of Cost of Goods Sold and Ending Inventory for the dictionary for August. Show both FIFO and LIFO inventory numbers. Enter the captions illustrated on the next page at the top of the spreadsheet.

Beginning in row 8, enter data in each column for each of the purchase dates. In the Cost of Goods Sold columns, enter the number of units sold and the cost of these units (units sold  cost per unit) from each inventory layer1 using the FIFO method. In the Ending Inventory columns, provide the same data for units remaining in inventory at the end of August. Use formulas for all calculations so that if the units available or cost per unit numbers changed, these changes would automatically be updated in columns D–G. In row 11, sum columns B and D–G, using the Summation button. Beginning in row 13, repeat the captions, data, and calculations using the LIFO method. You can copy the data from the FIFO section, select cell A13, and paste the data. Then make any needed changes for the LIFO calculations. Beginning in row 21, provide a calculation of the amount of income taxes the company would save if it used the LIFO method in August. The company’s income tax rate was 35%. Place captions in column A and calculations in column B. The calculations should report the amount of LIFO cost, FIFO cost, the excess of LIFO over FIFO costs, the company’s income tax rate, and the tax savings. Format the schedule using underlines, commas, and appropriate alignment so that it is easy to read and has a formal appearance. Suppose the number of units available from the April purchase was 545 and the cost of the May purchase was $31.00 per unit. What would cost of goods sold be for August for the dictionaries? What would the ending inventory be at the end of August?

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