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Filling Machines A quality-control engineer wants to find out whether or not a new machine that fills bottles with liquid has less variability than the machine currently in use. The engineer calibrates each machine to fill bottles with 16 ounces of a liquid. After running each machine for 5 hours, she randomly selects 15 filled bottles from each machine and measures their contents. She obtains the following results:

(a) Is the variability in the new machine less than that of the old machine at the  level of significance? Note: Normal probability plots indicate that the data are normally distributed.

(b) Draw boxplots of each data set to confirm the results of part (a) visually.

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Priming Two researchers conducted a study in which two groups of students were asked to answer 42 trivia questions from a board game. The students in group 1 were asked to spend 5 minutes thinking about what it would mean to be a professor, while the students in group 2 were asked to think about soccer hooligans. These pretest thoughts are a form of priming. The 200 students in group 1 had a mean score of 25.4 with a standard deviation of 4.9, while the 200 students in group 2 had a mean score of 15.2 with a standard deviation of 3.

(a) Determine the 90% confidence interval for the difference in scores, . Interpret the interval.

(b) What does this say about priming?

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Internal Control

CMA 1288 5-3

Lexsteel is a leading manufacturer of steel furniture. Although the company has manufacturing plants and distribution facilities throughout the United States, the purchasing, accounting, and treasury functions are centralized at corporate headquarters.
While discussing the management letter with the external auditors, Ray Lansdown, controller of Lexsteel, became aware of potential problems with the accounts payable system. The auditors had to perform additional audit procedures to attest to the validity of accounts payable and cutoff procedures. The auditors have recommended that a detailed systems study be made of the current procedures. Such a study would not only assess the exposure of the company to potential embezzlement and fraud, but would also identify ways to improve management controls.
Lansdown has assigned the study task to Dolores Smith, a relatively new accountant in the department. Because Smith could not find adequate documentation of the accounts payable procedures, she interviewed those employees involved and constructed a flowchart of the current system. The Problem 11 flowchart is presented on page 538. A description of the current procedures follows.
Computer Resources Available

The host computer mainframe is located at corporate headquarters with interactive, remote job-entry terminals at each branch location. In general, data entry occurs at the source and is transmitted to an integrated database maintained on the host computer. Data transmission is made between the branch offices and the host computer over leased telephone lines. The software allows flexibility for managing user access and editing data input.

Procedures for Purchasing Raw Materials

Production orders and appropriate bills of materials are generated by the host computer at corporate headquarters. Based on these bills of materials, purchase orders for raw materials are generated by the centralized purchasing function and mailed directly to the vendors. Each purchase order instructs the vendor to ship the materials directly to the appropriate manufacturing plant. Assuming that the necessary purchase orders have been issued, the manufacturing plants proceed with the production orders received from corporate headquarters.
When goods are received, the manufacturing plant examines and verifies the count with the packing slip and transmits the receiving data to accounts payable at corporate headquarters. In the event that raw material deliveries fall behind production, each branch manager is given the authority to order materials and issue emergency purchase orders directly to the vendors. Data about the emergency orders and verification of materials receipt are transmitted via computer to accounts payable at corporate headquarters. Because the company employs a computerized perpetual inventory system, physical counts of raw materials are deemed not to be cost effective and are not performed.

Accounts Payable Procedures

Vendor invoices are mailed directly to corporate headquarters and entered by accounts payable personnel when received; this often occurs before the receiving data are transmitted from the branch offices. The final day of the invoice term for payment is entered as the payment due date. This due date must often be calculated by the data entry person using information listed on the invoice.
Once a week, invoices due the following week are printed in chronological entry order on a payment listing, and the corresponding checks are drawn. The checks and the payment listing are sent to the treasurer’s office for signature and mailing to the payee. The check number is printed by the computer and displayed on the check, and the payment listing is validated as the checks are signed. After the checks are mailed, the payment listing is returned to accounts payable for filing. When there is insufficient cash to pay all the invoices, certain checks and the payment listing are retained by the treasurer until all checks can be paid. When the remaining checks are mailed, the listing is then returned to accounts payable. Often, weekly check mailings include a few checks from the previous week, but rarely are there more than two weekly listings involved.
When accounts payable receives the payment listing back from the treasurer’s office, the expenses are distributed, coded, and posted to the appropriate plant or cost center accounts. Weekly summary performance reports are processed by accounts payable for each cost center and branch location reflecting all data entry to that point.

Required:

a. Identify and discuss three areas where Lexsteel Corporation may be exposed to fraud or embezzlement due to weaknesses in the procedures described, and recommend improvements to correct these weaknesses.

b. Describe three areas where management information could be distorted due to weaknesses in the procedures, and recommend improvements to correct these weaknesses.

c. Identify three strengths in the procedures described and explain why they are strengths.

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The Soft Quality Management Practices have only indirect effect on the organization performanceTrue ______ False______
Quality management seeks to ensure the consistency of products and services.True ______ False______
The Baldrige Award was created by American Society for QualityTrue ______ False______
Planning Quality Management process is concerned with the quality that the project work needs to haveTrue ______ False______
ISO 9000 goal is to improve qualityTrue ______ False______
During managing quality process, the requirements from quality plan are turned into test and evaluation instrumentsTrue ______ False______
According to Juran, “Fitness for Use” means producing cost effective productsTrue ______ False______
Quality metrics are output of managing qualityTrue ______ False______
Quality and grade are the same conceptsTrue ______ False______
Inspection keeps errors out of the hands of customersTrue ______ False______

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