dolution

Communication skill is not important in finding an employment as long as your have other technical skill *

1 point

True

False

2. Business communication is very challenging because it is a complex process. *

1 point

False

True

3. Effective communicators are strategic, means that they are purposeful, audience-oriented and persuasive *

1 point

True

False

4. You do not need to know who are going to read your report, as long as you focus on your topic and make your report well written *

1 point

True

False

5. When you are communicating bad negative news to people who may not expect it, you should use direct organization to compose your news. *

1 point

True

False

6. You can rely on word processors to correct any grammatical errors and misspelling *

1 point

True

False

7. Making audio or video recording of a meeting can help to improve your communication skill. You can make recording of any meetings or lectures you attend *

1 point

True

False

8. Active listening involves focusing attentively on what speaker says, actively working to understand and interpret the content, and then responding to acknowledge understanding *

1 point

True

False

9. Prejudgment of a speaker, prejudgment of an idea and jumping to conclusions can help you to reach a fair evaluation of what you hear *

1 point

True

False

10. Workplaces are increasingly multicultural, and businesses are increasingly global. Therefore, learning about other cultures is optional *

1 point

True

False

11. Ethnocentrism is a conscious or unconscious belief that your own cultural norms are superior to all others, and further, that others wish to emulate your cultural norms *

1 point

True

False

12. Organization culture refers to an organization’s expectations, philosophy, and values. Overtime, any group of people who work together will evolve common attitudes and customs and written and unwritten expectations that are powerful in guiding the behavior of the group *

1 point

True

False

13. Receivers may respond to messages with words, actions, or both. *

1 point

True

False

14. Throughout your career you will use many different types of communication technologies and many inexperienced business communicators only use emails for their communication practice *

1 point

True

False

15. Communication outside an organization is more important than communication inside an organization *

1 point

True

False